Effective Date: September 18, 2019
- use, and
information we obtain through the “Site.”
The “Site” is defined as any website, including HoustonHealthspan.com, under the control of Houston Healthspan, whether partial or otherwise, in connection with providing a website for you to learn more about Houston Healthspan services and contact us about these services.
Personal Information Defined. We consider “Personal Information” to include information that alone or when in combination with other information may be used to readily identify, contact, or locate you, such as name, address, email address, or phone number. We do not consider Personal Information to include information that has been anonymized so that it does not allow a third party to easily identify a specific individual.
We may collect Personal Information when you send us an informational inquiry.
We also collect information, such as anonymous usage statistics by using cookies, server logs, and other similar technology as you use the Site.
Informational Inquiries. We may collect Personal Information, including health-related information, through your communications with our customer-support team or when you submit an information request by email or by using the Site. We may also collect the Personal Information, including health-related information, you provide when you attend events or respond to promotions.
Cookies, Automatic Data Collection, and Related Technologies. The Site collects and stores information that is automatically generated as you use it, including your preferences and anonymous usage statistics.
When you visit the Site, we and our third-party service providers receive and record information on our server logs from your browser, including your IP address, and from cookies and similar technology. Cookies are small text files placed in visitors’ computer browsers to store their preferences. Most browsers allow you to block and delete cookies. However, if you do that, the Site may not properly work.
By using the Site, you are authorizing us to gather, parse, and retain data related to the provision of the Site.
HOW HOUSTON HEALTHSPAN USES YOUR INFORMATION
We use Personal Information to communicate with you.
We do not rent, sell, or share Personal Information collected from the Site about you with other people or nonaffiliated companies for their direct marketing purposes, unless we have your permission.
We may use your health-related information to properly respond to your requests and for our business purposes regarding our relationship or potential relationship with you.
We may use aggregate or anonymous information for any purpose, including for marketing purposes.
Communications. We may send email to the email address you provide to us to respond to customer service or other informational requests.
Internal and Service-Related Usage. We use information for internal and service-related purposes only and may provide it to third parties to allow us to facilitate the Site.
Marketing. We do not rent, sell, or share Personal Information collected from the Site about you with nonaffiliated companies for their direct marketing purposes, unless we have your permission. We may use the Personal Information, including health-related information, we collect to provide you with information about Houston Healthspan, our treatments and what we think may be of interest to you. If you do not wish to continue to receive email from us, you may choose to opt-out of future communications at that time.
Improve Service. We may retain any data you provide to:
- Provide customer support
- Track the types of questions we receive
- Analyze trends
- Track user movement on the Site
- Otherwise enhance the Site
Aggregate Data. We may anonymize and aggregate data collected through the Site and use it for any purpose.
HOUSTON HEALTHSPAN MAY DISCLOSE YOUR INFORMATION
We may share your information:
- With our third-party service providers and recipients
- To comply with legal obligations
- To protect and defend our rights and property
- At your request
We Use Vendors and Service Providers. We may share any information we receive with vendors and service providers and recipients retained in connection with the provision of the Site.
As Required By Law and Similar Disclosures. We may access, preserve, and disclose your Personal Information, other account information, and content if we believe doing so is required by law or if those actions are reasonably necessary to:
- Comply with legal process, such as a court order or subpoena
- Respond to claims that any content violates the rights of third parties
- Respond to your requests for customer service
- Respond to law enforcement
- Investigate and prevent unauthorized transactions or other illegal activities
- Protect our or others’ rights, property, or personal safety
We may also disclose your Personal Information with your permission.
SECURITY OF YOUR INFORMATION
By using the Site or providing Personal Information to us, you agree that we may communicate with you electronically regarding security, privacy, and administrative issues relating to your use of the Site. If we learn of a security systems breach, we may attempt to notify you electronically by posting a notice on the Site or sending an email to you. You may have a legal right to receive this notice in writing. To receive free written notice of a security breach (or to withdraw your consent from receiving electronic notice), please notify us at info@HoustonHealthspan.com.
If you are visiting from the European Union or other regions with laws governing data collection and use, please note that you are agreeing to the transfer of your information to the United States and the Bahamas and processing globally. By providing your information you consent to any transfer and processing in accordance with this Policy.
UPDATE YOUR INFORMATION OR POSE A QUESTION OR SUGGESTION
We make a good-faith effort to enable you to update Personal Information, including health-related information, you have provided to us and to enable you to request deletion of any of your information. While we can update or delete the information that we have received and retained from you, the information we shared with our service providers may not be updated or deleted. So, in some cases, you may need to contact other third parties who may have received your information and separately request updates to deletions of your information.
We may decline to process your requests that are unreasonably repetitive or systematic, require disproportionate technical effort, jeopardize the privacy of others, would be costly or impractical, or where information is required to be retained by us, either by law or for legitimate business purposes.
Houston Healthspan Innovation Group
3 Greenway Plaza, Suite 1000
Houston, TX 77046
Toll-free Number: 1-800-388-3960